Help using your mypension account

How to log in and out

How to log in

Visit our mypension home page and select 'Sign In'

  • Enter your Username from your activation email and the password that you entered at the time of your registration (please remember that these fields are case sensitive)
  • Enter the answer to your security question (again, the answer is case sensitive)

If you have already activated your account you will have full access to your records.

Activating your account

Once you have received your activation email:

  • Visit the mypension home page and select click on the 'Visit mypension'
  • Then click on 'Sign In'
  • Enter your Username from your activation email and the password that you entered at the time of your registration (please remember that these fields are case sensitive).
  • Select the 'Sign In' button.
  • Enter the answer to your security question (again, the answer is case sensitive) and select 'Sign In'.
  • Enter your Activation code exactly as it was shown in your email and select 'Submit'.
  • If you have registered correctly a message will be displayed. Select 'Done'.

You will then need to re-enter your username and password and answer your security question to access your pension records online.

You should then have full access to your mypension account.


How to log out

Select the drop down menu that contains your name in the top right hand corner of the screen and select 'Log off'.

Your session will be ended and you will be returned to the login screen.